What To Expect When You Shop Bridal Reflections
Here at Bridal Reflections we pride ourselves on excellence in customer service. Being family owned and operated for 40 years has allowed us to give our brides a personal shopping experience unlike any other. Rest assured you are not just a number when you walk into our salon. When you buy a gown from us you are starting the beginning of a wonderful relationship with our company.
Your experience with us starts with a phone call to the salon. A knowledgeable consultant will book your appointment and answer any questions you might have. We know our brides are busy so expect a friendly reminder phone call! All three of our salons offer a level of elegance that serves to enhance your experience. At your bridal consultation you have a dedicated consultant, mirror, and dressing room. Bride Stefanie Cummings stated “The second I walked through the door I noticed they only serviced a hand-full of brides at one time, so the feel of the store wasn't like a big cattle call”. We do not overbook our appointments and you won't have to wait in line for a glimpse in the mirror on one of the most important purchases of your life.
Your consultant is very experienced and will be able to pull gowns that match your style preferences and personality. She can also work with you to make custom changes on a gown! The condition of our samples in our salons is closely monitored. We repair and dry clean the samples regularly so you will have an accurate picture of what the gown will look like on your wedding day. Our consultants will not pressure you into making a decision either. “I've watched bridal shows before where it looks as though the bride is pressured to buy a dress right then and there, well this isn't that place. This is a store where your feelings and choices are respected and heard in a sincere manner. I met my dress after only two dresses, but my consultant still allowed me to try on the other six dresses that were in my room to be sure I made the right decision,” says Cummings.
Your experience doesn't stop after you purchase your gown. Expect a high level of service throughout all your fittings as well! In addition, our three locations offer an extra level of convenience for our brides, who can purchase in any salon and then have fittings where it is most convenient. “Every visit thereafter I received the same respect and patience from the staff as when I bought my dress initially.”
We can also accommodate out of state brides with two to three day fittings so they won’t have to make additional trips. “I went to many gown stores and found Bridal Reflection to be the best with overall shopping experience, customer service, and selection. I came in from Florida so they made sure to schedule my fittings in the same week so I would not have to make additional trips,” says Bride Diana Grieger. Our salons in Long Island also carry a full selection of bridesmaids gowns from the latest and greatest designers.
We pride ourselves in having second generation brides shop our salons with their Mom's who were our brides once upon a time. Our dedication to our brides we recently tested this past October when Hurricane Sandy hit the East Coast. Our salons worked tirelessly in the dark with flashlights to make sure we did not miss a wedding or let any of our brides down. When other shops simply closed up we offered means of communications and options for our brides and their families.
We know you have many choices when it comes to buying you wedding gown. If you want to feel like the center of attention throughout the entire process we invite you to be our bride!
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